SMS delivery
Inbound + outbound text messaging via Twilio.
Pulled live from our production database. Updates every 60 seconds. Counts are last-24-hour processed and failed events per subsystem.
Inbound + outbound text messaging via Twilio.
Inbound + outbound voice calls via Retell.
Reactivation, welcome, and transactional email via Resend.
Anthropic-powered AI SMS replies, criteria capture, and STOP handling.
Routes new leads to voice + SMS in parallel.
Daily reactivation cron, email-drip, and Resend warm-up.
First-touch SMS + voice when consent is captured.
Every webhook + cron run logs a row to webhook_logs with source, event type, and status. We classify a subsystem as degraded at >2% failure and downat >10% failure. Twilio, Retell, and Resend handle their own infrastructure uptime — those numbers track our integration health, not the underlying carrier.