SMS delivery
Inbound + outbound text messaging via Twilio.
Pulled live from our production database. Updates every 60 seconds. Counts are last-24-hour processed and failed events per subsystem. A subsystem with no events in the window shows “No data 24h” and is not counted as healthy or unhealthy.
Inbound + outbound text messaging via Twilio.
Inbound + outbound voice calls via Retell.
Welcome and transactional email via Resend.
Inbound text routing: consent replies, booking links, and STOP / HELP handling.
Routes new leads to voice + SMS in parallel.
Lead dispatch, CRM polling, digests, and Resend warm-up.
First-touch SMS + voice when consent is captured.
Every webhook + cron run logs a row to webhook_logs with source, event type, and status. We classify a subsystem as degraded at >2% failure and downat >10% failure. Twilio, Retell, and Resend handle their own infrastructure uptime — those numbers track our integration health, not the underlying carrier.